To our amazing patients, friends, & the incredible communities of Coweta and Fayette County,
THE EXCITING NEWS: we have returned to normal business hours!
As an essential business, our doctors were committed to remaining open throughout the entire “shelter in place” order, to keep emergency dental patients from ending up in our local ERs. Had we closed our doors and turned emergencies away, an unnecessary burden may have been placed on our local hospitals and the resources they needed to fight COVID-19. We are thankful that our team’s commitment to our patients and our community never wavered.
MOVING FORWARD: In order to best adhere to recommendations by the ADA, CDC, and OSHA, we will continue to focus on treating emergencies and assisting patients who are in significant pain, while being very strategic about scheduling elective procedures. We have adjusted the way we schedule patients in order to maintain social distancing within the office and to facilitate our enhanced safety protocols. If you have been waiting to be seen for a dental issue, please call us at 770-302-0101 to discuss your needs.
Peachtree Oral & Facial Surgery has always adhered to the Universal Standards of Precautions outlined by the CDC and we have been vigilant in aligning with the new recommended standards related to COVID-19. We are following ADA guidelines for the safety of our patients and staff and doing all that we can to minimize the risks associated with this virus, including the addition of Medical Grade Filtration H13 HEPA Air Purifiers, daily temperature and symptom checks for all staff, and increased sanitation of public areas and surfaces.
- When scheduling your appointment, you will be asked to respond to a series of questions. Do not be alarmed – positive responses do not automatically eliminate you from being seen! This measure is simply to screen patients who are at higher risk or who may have been exposed to COVID-19.
- When you arrive for your appointment, please call our office to “check in” and remain in your vehicle until we alert you to enter the building.
- We ask all non-patients to wait in the vehicle during the appointment. If the patient is a minor, one parent or guardian will be able to accompany them to their appointment. We do ask that you bring your own mask or face covering. We are unable to supply masks to our guests as they are in short supply.
- Upon entering the office, patients will have their temperature taken, repeat the questionnaire from their initial scheduling call, and be asked to use hand sanitizer.
- We LOVE our patients and we think it shows in our normal greetings! While in a typical greeting there are plenty of hugs, handshakes, and pats on the back, please do not be offended if you are not greeted in this way. Our team has been instructed to refrain from these types of greetings for the protection of our patients and staff.
- All staff members will be equipped with PPE (personal protective equipment), so we will look quite a bit different than you may be used to. Not to worry – our kindness and compassion is still present!
- If any documents need to be signed, you will be given a brand-new pen to take with you.
- Follow up appointments will be scheduled chair side as needed.
- New treatment plans will be sent via email approximately 48 hours after your appointment and our Treatment Coordinator will be available to answer any questions you may have.
- We will likely refrain from scheduling patients with pre-existing conditions that put them in the “high risk” category. This includes: chronic lung disease or moderate to severe asthma, serious heart conditions, immunocompromised (cancer treatment, chronic or long-term smoker, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, and prolonged use of corticosteroids and other immune weakening medications), severe obesity (BMI of 40 or higher), diabetes, chronic kidney disease and undergoing dialysis, and liver disease.
- If you are caring for someone who is going through chemotherapy, our doctors may elect to reschedule your appointment.
Recommendations and guidelines pertaining to COVID-19 are changing on a weekly (sometimes daily) basis and we will adjust as needed. Please know that our team is committed to making the transition to our new normal as seamless as possible for you. We ask for your patience and grace as we navigate these changes and grow into this next chapter. Despite these additional steps and added protocols, we will continue to provide you with exceptional surgical care and a great experience.
As you may have heard it said, we are in the same storm, but we are not all in the same boat. Many members of our community have been greatly impacted by this pandemic and our hearts go out to those who have fallen ill, lost loved ones, experienced financial hardship, and endured emotional distress. To say this has been a difficult season is an understatement. We are evermore grateful and aware of all of life’s blessings and look forward to the day we can embrace friends and loved ones once again!
Dr. Paul Anderson, Dr. Damian Jimenez, and the team at Peachtree Oral & Facial Surgery